DICV introduces ‘BharatBenz Rakshana’ Service Programme, offering 48-hour service commitment

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Rakshana program ensures servicing & delivery of BharatBenz trucks & buses within 48 hours.

  • BharatBenz guarantees its customers of service of trucks and buses within 48 hours at approved service centers.

  • However, if service or repair surpasses 48 hours, BharatBenz Rakshana Program compensates customers.

  • Plans to expand the number of touchpoints and service bays by around 15% by the end of 2023.

  • An industry-leading uptime assurance program called “BharatBenz Rakshana” has been introduced by Daimler India Commercial Vehicles (DICV), a wholly-owned subsidiary of Daimler Truck AG with an agenda to assist BharatBenz customers with upgrading business profitability. The Rakshana program ensures servicing and delivering BharatBenz trucks and buses within 48 hours. This program is a characteristic feature in BharatBenz on-road haulage trucks, tippers, tractor trailers, and buses which already come with an active powertrain warranty during the sale as it assures on-time delivery of vehicles that report to approved BharatBenz service stations situated across the country for service